Frequently Asked Questions

Mitigation is the emergency response — stopping damage from spreading, removing water, drying structures, and cleaning contaminated areas.
Restoration comes after mitigation and includes rebuilding, repairs, and finish work.
Dry Tech Pros focuses on the mitigation stage, ensuring your property is dry, safe, and ready for restoration.

We’re available 24/7 and typically respond within an hour depending on your location.
The faster we arrive, the more damage we can prevent — especially with water or mold situations.

Yes! We work directly with most major insurance carriers and can help guide you through the claims process.
We document all damage, provide reports and photos, and communicate with your adjuster to make the process easier.

It depends on the severity of the damage.

  • Water damage: usually 2–5 days for drying and monitoring.

  • Fire or smoke cleanup: typically 3–7 days.

  • Mold remediation: can vary depending on the extent of contamination.
    We’ll give you a clear timeline after our inspection.

Not always. Most mitigation jobs allow you to stay in your home, but if areas are unsafe or equipment needs space, we’ll let you know upfront.
We always prioritize your comfort and safety.

We use professional-grade air movers, dehumidifiers, HEPA filters, and moisture detection tools to dry and clean affected areas efficiently.
Our equipment is powerful, quiet, and monitored daily to ensure fast results.

Yes — that’s a key part of mitigation.
We dry affected areas thoroughly, apply antimicrobial treatments, and monitor moisture levels to prevent mold growth before it starts.

We proudly serve [insert your service areas — e.g., “Nashville and surrounding communities”].
If you’re unsure whether we cover your neighborhood, give us a quick call — we’ll confirm right away.

  • Shut off the main water source if flooding is active.

  • Avoid contact with standing water if electricity is on.

  • Move valuable items or electronics to a dry, safe spot.

  • Don’t try to clean up mold or soot — let professionals handle it safely.

Just call us at (208)352-3252​ or Click Here fill out our online contact form.
A Dry Tech Pros specialist will respond right away to schedule your inspection or emergency service.

FEMA – Flood & Water Damage Preparedness and Recovery

https://www.fema.gov/blog/stay-safe-cleaning-after-flood
Covers what to do before, during, and after flooding.

https://msc.fema.gov/portal/home 
FEMA Flood Map Service Center

Ready.gov – Flood Safety & Recovery

https://www.ready.gov/floods
Government guidelines for dealing with flood emergencies.

NOAA – Flood Safety Awareness

https://www.weather.gov/safety/flood
Educational info on flood risk, causes, and prevention.

CDC – Cleaning Up After Flooding

https://www.cdc.gov/nceh/features/flood-safety/index.html
Safety Guidelines: Reentering Your Flooded Home

U.S. Fire Administration (FEMA) – Fire Damage & Recovery

https://www.usfa.fema.gov/prevention/index.html
Covers fire prevention and recovery steps.

EPA – Wildfire Smoke Guide

https://www.epa.gov/natural-disasters/wildfires
Understanding smoke health risks and indoor air impact.

Red Cross – Fire Safety & Recovery Support

https://www.redcross.org/get-help/recovery-guidance/home-fire.html
What to do after a fire, emotional support, safety.

EPA – Mold, Moisture & Your Home

https://www.epa.gov/mold
Government guidance on mold causes, cleanup, and prevention.

CDC – Mold Safety & Health Effects

https://www.cdc.gov/mold/faqs.htm
Health risks and exposure FAQs.

NIH – Indoor Mold & Health

https://www.niehs.nih.gov/health/topics/agents/mold
Scientific info on health research and effects.

NAIC – Homeowners Insurance & Claims Info

https://content.naic.org/consumer.htm
Consumer education on claims and policies.

FEMA – Disaster Assistance & Claims Help

https://www.fema.gov/assistance/individual
Government disaster assistance program info.

We’re Here 24/7 to Help

Mitigation Experts You Can Count On

Emergencies don’t wait for business hours — and neither do we. Our certified technicians are available 24/7 to respond, assess the damage, and start restoring your property as soon as you call. From the first call to final rebuild, you’re in good hands.

✅ 24/7 emergency response

✅ Certified mitigation specialists (IICRC-trained)

✅ Advanced drying & containment equipment

✅ Insurance-friendly process

✅ Local, reliable, and respectful team

Call us today!

Or send us a message